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Hotel · Mexico City · Federal District

Hotel Carlota

A design-forward 4-star hotel in the Cuauhtemoc district, with an outdoor pool, a terrace restaurant, and a library.

  • Outdoor swimming pool and terrace
  • Central location near Roma, Condesa, and Chapultepec
  • Pets welcome
8.5 Great 587 reviews Booking.com 8.5 · 587 reviews

About

Hotel Carlota

Hotel Carlota brings a neo-industrial, funky aesthetic to the Cuauhtemoc neighborhood of Mexico City. The 4-star property is housed in a chic building with inviting common areas, a terrace, and a library. Guests consistently praise the attentive staff and the vibrant, alive atmosphere.

The hotel offers a range of amenities including an outdoor swimming pool, a poolside snack bar, a restaurant, and free Wi-Fi. Rooms are comfortable, with some offering views of the pool or the city. The location is a short walk from the metro and various cultural attractions, making it easy to explore the city.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Excellent location for exploring — Guests consistently highlight the hotel's prime position, close to multiple vibrant neighborhoods like Roma and Condesa, as well as the metro and Chapultepec park.
  • Attentive and friendly staff — Review after review mentions the exceptionally attentive, super friendly, and helpful staff, from check-in to local recommendations and breakfast service.
  • Design-forward atmosphere — The hotel's funky neo-industrial decor and chic building create an inviting atmosphere that guests often describe as 'cool' and 'alive'.
  • Quality breakfast and dining — The generous breakfast with fresh juice and the terrace restaurant offering a wide range of fantastic food receive consistent praise.
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Worth weighing

3 to weigh
  • Lively atmosphere may not suit all — The hotel's vibrant, energetic vibe is a draw for many, but travelers seeking a quiet, secluded retreat might find it less relaxing.
  • Check-in window requires planning — Check-in is only available between 15:00 and 23:59, which may be restrictive for late-night arrivals.
  • Breakfast and dining may come at an extra cost — While breakfast is praised, the property's focus on dining (terrace restaurant, poolside snack bar) suggests meals are not necessarily included in the room rate, and guests may incur additional charges.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 1 King-size bed,2 Single beds,1 Double bed

Suite

  • 1 King-size bed

Master Suite

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • 24-hour security
  • Lift
  • Key card access
  • Paid airport shuttle
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Room

  • Air conditioning
  • Heating
  • Ironing facilities

Food & Drink

  • Poolside snack bar

Pool & Wellness

  • Outdoor swimming pool

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 587 reviews

Guest-rated 8.5/10 from 587 reviews

Booking.com · 8.5 · 587 reviews
8.5Verified guest

“The location was convenient for visiting several different areas of Mexico City, and the staff were exceptionally attentive. Everything was fantastic, and my room was large with a nice view. I also appreciated the available wake-up service.”

8.5Verified guest

“The grounds were well-maintained, and the breakfast was generous and rich. I liked the chic-style building and our reasonably large room with comfortable beds.”

8.5Verified guest

“Breakfast was generous and varied, with nice fruit and real fresh orange juice, prepared by incredibly attentive staff. The location is right next to several different areas of the city, a metro station, shopping malls, and Chapultepec park.”

8.5Verified guest

“Everything was great during my stay in February. The staff was super friendly, and we were offered a newly designed suite with views of the swimming pool. The terrace restaurant served a wide range of fantastic food.”

8.5Verified guest

“This place is nice and has good amenities like 24-hour reception, an outdoor swimming pool, and free Wi-Fi. On my first stay, the staff helped with local delivery recommendations, which I appreciated. I highly recommend trying the restaurant, and I plan to return for the new year.”

8.5Verified guest

“I loved the funky neo-industrial decor of Hotel Carlota! The beautiful design and inviting common areas were especially notable, with thoughtful accessibility features throughout the hotel.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Roma & Condesa: Just blocks away, these trendy neighborhoods are packed with cafes, restaurants, and nightlife. Guests recommend exploring them for local flavor and upscale spots.

Chapultepec Park: One of the largest city parks in the world, offering museums, lakes, and green spaces. A great destination for walking, jogging, or just relaxing away from the city bustle.

Polanco: An upscale district known for its luxury shopping, fine dining, and cultural venues. A short trip from the hotel, and a favorite among guests wanting a fancier night out.

Rio Amazonas 73, Colonia Cuauhtemoc, Mexico City, Federal District, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
31 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times at Hotel Carlota?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, parking is listed as an amenity, but details on cost or reservation are not specified.

Are pets allowed at Hotel Carlota?

Yes, pets are allowed.

Does Hotel Carlota offer airport shuttle service?

Yes, a paid airport shuttle is available.

What amenities are available at Hotel Carlota?

Amenities include an outdoor swimming pool, a poolside snack bar, a terrace, a library, free Wi-Fi, air conditioning, 24-hour reception, a safe deposit box, and laundry services.

Nearby

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The bottom line

Hotel Carlota is a strong choice for travelers who want a design-forward base in a lively part of Mexico City, with reliable staff, a notable restaurant, and an outdoor pool. The main trade-offs are the relatively limited check-in window and the energetic atmosphere that may not suit every traveler.

8.5An honest summary based on guest reviews and factual data.

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